Privacy Policy
Last updated: December 2024
LeadKey, operated by Omar ("we", "our", or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our multi-platform lead generation service.
1. Information We Collect
Account Information
- Email address (for account creation and notifications)
- Full name (optional)
- Password (stored securely using bcrypt hashing)
- Payment information (processed securely by Paddle)
Usage Data
- Keywords you choose to monitor
- Notification preferences
- Dashboard interaction data
Platform Data (Public Only)
- Publicly available posts from Twitter/X, Hacker News, and Reddit
- Post metadata (author handles, timestamps, engagement metrics)
- We do NOT access private messages or non-public content
2. Platform API Compliance
We access platform data through their official APIs and comply with Twitter's, Hacker News's, and Reddit's respective API Terms of Service. Here's what we do and don't do:
What We Do (Allowed)
- ✅ Search platforms for keywords
- ✅ Analyze public post content
- ✅ Aggregate publicly available data
- ✅ Find business pain points in discussions
- ✅ Detect trends from public conversations
- ✅ Identify lead signals (questions, complaints)
- ✅ Use AI to score buying intent
What We Don't Do
- ❌ Access private messages or DMs
- ❌ Post or comment on your behalf
- ❌ Collect user login credentials
- ❌ Scrape beyond API rate limits
- ❌ Store personal user profiles
- ❌ Share data with third parties for ads
- ❌ Engage in any vote manipulation
3. How We Use Your Information
- Provide and improve our lead monitoring service
- Send you email notifications about relevant mentions
- Process payments and manage subscriptions
- Respond to support requests
- Analyze service usage to improve features
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your data:
- Passwords are hashed using bcrypt (never stored in plain text)
- All data in transit is encrypted using TLS/HTTPS
- Database access is restricted and monitored
- Payment processing is handled by PCI-compliant Paddle
- Regular security audits and updates
5. Data Retention
- Account data is retained while your account is active
- Mention data is retained based on your plan (7-30 days or unlimited)
- You can request account deletion at any time
- Upon deletion, all personal data is permanently removed within 30 days
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data in a portable format
- Opt-out of marketing communications
- Lodge a complaint with a supervisory authority
7. Cookies & Tracking
We use essential cookies for authentication and session management. We do not use third-party tracking cookies or sell your data to advertisers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our website.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at: info@leadkey.pro